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Capacity Management


Capacity Management is the discipline that ensures that IT infrastructure is provided at the right time, in the correct volume at the right price - helping to ensure that IT is used in the most efficient manner.

This involves input from many areas of the business to identify what services are (or will be) required, what IT infrastructure is required to support these services, what level of Contingency will be needed, and what the cost of this infrastructure will be.

These are inputs into the following Capacity Management processes:

  • Performance monitoring
  • Workload monitoring
  • Resource forecasting
  • Demand forecasting
  • Application sizing
  • Modelling

From these processes come the results of capacity management, these being the capacity plan itself, forecasts, tuning data and Service Level Management guidelines.




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